Customer is always right
Dec
26
2007
Me : ” I would like to know more on this A product. ”
Telemarketer : “Wait..”
The telemarketer put me on hold for almost 15 minutes.. 
Have you ever encountered such a poor conversation with those telemarketers ? Telemarketers are the representative of the company, how can they do such a bad job?
For generating sales leads in this competitive areas, polite conversations with clients is a must to give a good impression to the customer. I think they should learn how to serve the customer better. Customers are always correct, right?
Brought to you by The Lead Dogs.
Posted in Personal Development
Customers are always right, but never forget telemarketers are human too, and are just as prone to folly as customers!
keeyit || Hmmm… true also la
To hold for 15 mins is too ridiculous! I would have just hung up.
Customers are not always right. There are difficult customers who love giving Hell to salespeople. There are cheapskate customers who would abuse or bully salespeople for a discount. Always be in the shoes of others and try to understand their problems.
Happy Holidays.
keeyit || yeah.. understand.. always be in other people’s shoes..
If you dine at hugely popular restaurants, customers may not always be right. If you complain about service, they will tell you, “Go eat elsewhere!”
keeyit || Hahahhaha.. agreed too.. Oooo.. u complaint before nia??
wah pur you ON HOLD for 15 minutes??? wahhh… samo “WAIT” this telemarketers doesn’t know how to speak correctly nia